In this insightful interview, we sit down with Christy Owens, the innovative mind behind uTap2. Christy shares her journey from the printing industry to pioneering digital business cards, highlighting the unique features and customer-centric approach of her product. In this episode we discover how uTap2 is transforming the way we network and the exciting future developments on the horizon.

How it All Started

Christy Owens, founder of uTap2, began journey in the printing industry and things took a turn when a customer asked about digital business cards, prompting her to research Near Field Communication (NFC) technology. Inspired by the convenience and innovation of tap technology, Christy spent a year investigating, developing, and programming the technology before launching her business.

What is UTap2?

uTap2 offers a unique solution for modern networking with its user-friendly digital business cards. Unlike traditional paper cards, uTap2 utilizes NFC technology to instantly transfer contact information by tapping the card on a smartphone. This eliminates the hassle of manually entering details and ensures a seamless experience.

Innovation With a Customer-Centric Approach

Christy identified a gap in the market for customer service in digital business cards. Many existing products lacked support, or weren’t user friendly, leaving users frustrated. uTap2 stands out by providing dedicated customer service through an 800 number and live chats. This hands-on approach ensures that everyone can confidently use their digital cards without technical difficulties.

Incredible Features

uTap2 cards are designed with the user in mind, featuring customizable designs, including plain, photo, metal, wood, and even leather options. The digital card allows users to share their contact information effortlessly, while a unique “exchange” feature lets recipients send their details back to the card owner, all stored in a user-friendly dashboard.

Overcoming Challenges

Transitioning from a print company to a tech-based business was challenging for Christy. With no prior technology experience, she relied heavily on trustworthy programmers to bring her vision to life. Despite initial setbacks with her first programming team, she persisted, eventually finding a more reliable partner to ensure the project’s success.

Future Prospects

uTap2 continues to innovate, with future plans including a Google review card to simplify obtaining customer feedback. This feature will allow businesses to easily gather positive reviews by tapping the customer’s phone, enhancing their online reputation.

Check Out uTap2!

Explore uTap2’s entire line of offerings and stay updated with the latest features by visiting uTap2.com!