Dr. Scott Betzelos discusses how Inova Fairfax Medical Campus has been moving towards becoming a High Reliability Organization (HRO) over the past three years. He explains what a HRO is, and how when healthcare organizations utilize principles used by HRO, the chances that patient harm will occur is reduced.

These principles include commitment to resilience, deference to expertise, preoccupation with failure, reluctance to simplify, and sensitivity to operations. He shares how Inova is using the triad of HRO, Principles of Just Culture, the 4 teachable skills of TeamSTEPPS to demonstrate their commitment to keeping patients safe and free from harm on their journey to becoming a HRO.

Dr. Betzelos is the Vice President/Chief Medical Officer at Inova Fairfax Medical Campus, and Chief Patient Safety Officer for the Inova Health System.

 

Show originally aired June 26, 2017

 

Archives

Categories

.
Join AgeWiseU Today!

AgeWiseU is a hub of digital courses with curated resources and video content – PLUS an interactive community for caregivers of people living with dementia, adult children caring for aging parents, anyone wanting to learn more about brain health, and people who want to learn more about staying healthy as they age.

About Melissa:

Melissa Batchelor, PhD, RN, FNP, FGSA, FAAN. I am a nurse, nurse practitioner, nurse educator and nurse researcher with over 25 years of experience in the aging and long-term care healthcare space. You can visit my website at MelissaBPhD.com to learn more about me, how you can work with me directly,
and/or support future episodes of the podcast. Within the first 18 months of launching this podcast, we reached a ranking of top 10% globally. I have all of you who’ve been with me on this journey so far to thank for that!

The best way you can help the podcast continue to grow is to LIKE the podcast with a thumbs up, SHARE the podcasts you like with others, SUBSCRIBE, and LEAVE A REVIEW. These things only take a minute of your time, but they really do help increase my rating and ranking; but more importantly, these actions help other people find the podcast. For the most up-to-date news and information about the podcast and other products and services I am offering, please visit my website, sign up for my newsletter, and follow me on social media.

Find out more about her work HERE.